PENN HILLS, Pa. (AP) – A man who thought the clerk at a fast-food drive-through was rude for not saying “please” and “thank you” punched her in the face, police said. Duane L. Williams, angered by what he felt was the clerk’s rudeness, walked into the store to complain just before 8 p.m. Wednesday, Penn Hills police Chief Howard Burton said Friday.

Before the manager could meet with Williams, he walked back outside, pushed open the drive-through window and punched the 19-year-old woman in the face. The clerk was bruised, but not badly hurt, Burton said.

“He didn’t like the girl’s attitude because she didn’t say ‘please’ and ‘thank you,’” Burton said.

The store manager ran outside to get Williams’ license plate number and called police.

Williams, 46, told police he had “anger-management issues” when he turned himself in later that night, Burton said.

“He was unable to tell the officer why he did that. He said he remembered opening the drive-through window, but could not remember if he punched the victim or not,” Burton said. “I guess he just had a bad day.”PENN HILLS, Pa. (AP) – A man who thought the clerk at a fast-food drive-through was rude for not saying “please” and “thank you” punched her in the face, police said. Duane L. Williams, angered by what he felt was the clerk’s rudeness, walked into the store to complain just before 8 p.m. Wednesday, Penn Hills police Chief Howard Burton said Friday.

Before the manager could meet with Williams, he walked back outside, pushed open the drive-through window and punched the 19-year-old woman in the face. The clerk was bruised, but not badly hurt, Burton said.

“He didn’t like the girl’s attitude because she didn’t say ‘please’ and ‘thank you,’” Burton said.

The store manager ran outside to get Williams’ license plate number and called police.

Williams, 46, told police he had “anger-management issues” when he turned himself in later that night, Burton said.

“He was unable to tell the officer why he did that. He said he remembered opening the drive-through window, but could not remember if he punched the victim or not,” Burton said. “I guess he just had a bad day.”

Man puncher drive-thu employee.

Nicolas Castillo and Todd Hoke will be arraigned on July 6th according to the Pinal County Attorney.

Amber Hess:

Background information:
Two teenagers arrested in murder of Amber Hess.

Personal items connecting the body to Amber Hess have been found buy Pinal County investigators.

Queen Creek teen Amber Hess may have been kidnapped.

Body found near Hunt Highway.